Terms and Conditions

Whilst we warmly welcome you to enjoy floating with us, there are a few things that you need to know about before you book:

Contraindications to floating

You cannot float if you have recently died your hair – water must be running clear when you wash your hair. If your hair dye leaks into the flotation tank water, you may be liable for a £500 refill charge.

You cannot float if you have had a tattoo in the last 4 weeks.

You cannot float if you have any large open wounds. Small cuts and abrasions are fine but you may wish to cover them for your own comfort.

We strongly recommend that you do not shave in the 24 hours preceding your float.

Any soiling of the tank may incur a £500 refill fee.

We welcome pregnant ladies but only between 14 and 30 weeks. 

Missed Appointments and Cancellations

All sales of appointments, memberships and gift vouchers are final and non refundable.

Refunds will not be given for missed or cancelled  appointments. Please do not ask, it’s not good for either of our mental health.

If you give us more than 48 hours notice, you can re-book your float. If you give us less than 48 hours notice, sadly we cannot do this. You can rebook your float a maximum of 3 times and it must be within 12 months of your original booking. 

All vouchers are valid for 12 months only. Please do not ask for an extension, it’s not good for either of our mental health.

We do not provide towels, there is a £4 hire charge for towels.

For clarification on any of these terms and conditions, please email us at info@floatcornwall.co.uk